Shipping policy
Whilst we hold stock in our warehouse of finished goods due to the nature of the hand made product we aim to ship your order within 2 working days of receiving your order
Shipping prices are per order.
Free Shipping is for Orders over £50 after any discounts have been applied. (UK only).
Standard Shipping prices for the UK is (approximately) 2 – 4 days Service (from date of despatch) and priced at £5.00 for orders under £50.00.
Europe & Channel Islands shipping is £20.00.
Rest of the World shipping is £30.00.
All our orders are sent Fully Tracked.
Please allow 2-4 working days on UK Standard Shipping (Day 1 is the day after your order was placed) to any UK mainland address. Off-Shore UK orders may take slightly longer than standard shipping times due to Customs Procedures. International Orders can take some time to arrive so please allow up to 20 Working Days.
Please also note the following information:-
EU/EEA & International Shipping IMPORTANT INFORMATION
- We will not be charging you VAT at checkout so Taxes, duties and a clearance fee will be due on goods sent from us.
- The taxes and duties depend on the contents’ value. The thresholds are as follows:-
Since 1 July 2021, most goods to the EU are now subject to VAT and potentially a clearance fee.
Goods above €150 may be subject to VAT, customs duties and a clearance fee. - The thresholds and the amounts charged vary from country to country. The customs authorities in the destination country determine the thresholds and the amounts charged. See guidance from the European Commission.
- Your parcel won’t be released until payment has been received by your local postage courier once they take the shipment from Royal Mail. Use the Tracking code we send to you to trace your parcel.
Retro Speed Studio will always despatch orders within the correct timeframe, however once our courier has collected daily consignments, parcels are no longer in our care and we cannot be held responsible for any delays in postage